Warranty
No Risk to You, You can't lose with our 360 Guarantee.
Risk-Free Purchase. If you aren't delighted after using your bag
for 60 days, you'll get a full refund.
We've all fallen for too-good-to-be-true promises. Since this is not the case here, we are not asking you to decide today if a Drysnake bag would benefit you. We want you to make a fully informed decision, and the only way you can do that is on the inside, not the outside.
So, you try the bag for 60 days and see if everything we say the bag will do is true and valuable to you. Then, if it is, you decide to keep it. Suppose it's not for you, no hard feelings. We aren't happy if you aren't satisfied after using the bag for 60 days. If you want your money back, you can get it, and we will make the process super fast and easy because we only want to keep your money if we provide value. All you have to do is go to info@drysnake.com and tell us, "Gimme my money." In short order, we will send you our shipping information so you can ship back the bag, and as soon as we receive it, we'll press the refund button.
In the best case, you keep the bag of your dreams. Worst case, you tell us we suck, we refund 100% of the bag, and you get the try the newest innovation in sport drying technology.
The only thing guaranteed to keep you tired and frustrated for taking your precious time and energy to dry out your equipment for it to still stink is to keep using the same method.
Worry-Free Ownership. 360-degree coverage for 360 days.
If anything breaks, we will repair or exchange it free of charge!
That's 4x the industry's standard!
Just like you, one of the things we hate the most at Drysnake is cheap stuff that breaks and lets you down. We prevent that from happening by using only top-of-the-line materials to build the bags. But don't just take our word. We have so much confidence in our product that we offer 4 times the industry's standard warranty! If anything breaks, we will repair or exchange it free of charge! If you're worried about the electronics, don't! The bag will last for years, and the drying system will last even longer. We keep all the parts in stock so your bag can be back in play as fast as the transporter can get them to you.
How does the shipping work?
We'll provide a free shipping label if you keep the original box. You must ship the bag at your own expense if you didn't.
How much time do I have to return the bag after the 60-day trial period?
To receive a full refund, you must return the bag within 10 days after the 60-day trial period.
Am I eligible for the: Try It, Love It: 60-Day Money-Back Guarantee
The Money-Back Guarantee is complimentary with every purchase; however, it is available for use only once per customer. To ensure fairness, customers making purchases from the same address, using the same credit card, or with similar payment methods (e.g., PayPal) will not be eligible for the Money-Back Guarantee on subsequent orders. Additionally, customers who have previously claimed a Money-Back Guarantee may not be eligible for future claims.
What are the conditions for the 360-degree coverage for 360 days?
Drysnake bags are guaranteed to be free from defects in material and workmanship 360 days from the original date of purchase by the consumer if they are used and maintained correctly and are unmodified. If, according to the evaluation made by Drysnake, the product's defect results from abuse, abnormal use, or negligence, the product will not be covered by this guarantee or any other guarantee. The warranty does not cover normal wear and tear. This warranty is expressly declared to replace any other, whether explicit or implicit. No person, agent, distributor, re-seller or any other third party is authorized to change, modify or extend the terms of this warranty in any manner whatsoever. The Drysnake bag's in-depth drying helps reduce mold growth and mold-associated odors without guaranteeing total protection.
Will you repair or exchange the bag?
Drysnake reserves the right to repair or replace any product deemed defective at its sole discretion. Drysnake shall return the repaired product or a replacement product without charge.
What happens if my bag breaks after the warranty?
All the parts you could need are available for purchase online. Since we want to make sure you benefit from your investment for a long time, we are committed to keeping all the parts for at least 10 years after the purchase.